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The owner of a pizza restaurant in the US has discovered the DoorDash delivery app has been selling his food cheaper than he does – while still paying him full price for orders. A pizza for which he charged $24 (£20) was being advertised for $16 on DoorDash – and when he secretly ordered it himself, the app paid his restaurant the full $24 while charging him $16.
He had not asked to be put on the app. He later found out it was part of a trial to gauge customer demand. Content strategist Ranjan Roy blogged about the anonymous restaurateur, who is his friend. Mr Roy said he first heard about the situation in March 2019, when his friend started receiving complaints about deliveries, even though his outlets did not deliver. At that point , he discovered he had been added to DoorDash – and noticed it was charging a lower price for one of his premium pizzas.(BBC)…[+]